Premium Rate Number
– Increased Profit

We are breaking new ground by launching, as a completely independent supplier, our own premium rate numbers. The same secure payment method as before but with lower fees and the possibility of Advance Payment. Simply put; we offer more profitable premium rate numbers.

  • Statistics directly on the customer web that shows how much you earned
  • You can change the telephone number yourself to where the calls should be connected
  • The lowest fees on the market
  • The function to open and close the Premium Rate Number
Product premium rate number

Premium Rate Number

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More profit

Our Swedish Premium Rate Numbers works in the same simple and secure way as other Premium Rate Numbers that are available on the market today. The consumer makes a premium rate call to pay for a product or service, the cost is then charged on their telephone bill. The big difference is that with out numbers you receive a higher payout for each call made to your service.

0900-, 0944-, 0939-, 099-

Swedish Premium Rate Numbers always starts with the prefixes 0900, 0939, 0944 or 099 and always has elevated rate. Different prefixes are used for different types of content.

0900 – Information
0944 – Entertainment
0939 – Other
099 – Major events (TV / radio)

Dynamic price announcement

The price for the call is always automatically announced to the consumer when calling the Premium Rate Number and the price announcement is free of charge. The consumer must confirm that they approve the price for the call by pressing “1″. Also; you have the possibility to amend the price announcement, for example it’s possible to use a customized introduction prompt with your company name. You can also choose to increase security by having the price repeated or the consumer entering their year of birth before charging.

Decide opening hours

If you need specific opening hours on your Premium Rate Number, you can choose to use the additional services scheduled opening hours and manually open/close. Scheduled opening hours allows you to set the opening hours in advance, e.g. weekdays

8.00 – 16.00. Manually open/close allows you to open/close you service through our web interface.

Portation of your current numbers

Portation of your current numbers

If you currently have Premium Rate Numbers from another provider, we’re happy to help with the portation. You keep your current telephone number and your service continues to operate in the same way as before. This allows you to experience the benefits of an agreement with Viatel without having to change your Premium Rate Number or any affect to your service in any way.

Order a new Premium Rate Number

If you don’ already have a your own we can offer you new Premium Rate Numbers at the markets lowest price. At half the cost of your first number, you can then choose to complement with additional Premium Rate Numbers if you have the need to. When the numbers have been activated we route the calls from your Premium Rate Number to your choice of a fixed or mobile telephone number or even through SIP.

Regret period of 10 seconds

There is a regret period of 10 seconds once the consumer has approved the price for the call, if the consumer hangs up before 10 seconds have elapsed, no charge will be made. A safety measure for both you and the consumer.

Client web provides overview

Access to our client web is included with your Premium Rate Number. In the client interface, you’re provided with a clear overview of your service, you can track call statistics and adapt e.g. staffing and marketing needs accordingly.

Administer your service

The web interface also allows you to administer your service. You can for example add, remove and edit the numbers to which your calls should be routed, the price is the same irrespective of how many different routing targets you need. It’s also possible to refund premium rate calls in a few simple steps. Refunded calls are sent to the customer’s operator which deducts the refunded calls from the customer’s phone bill.


Payment for traffic is made to your business account 40 days after the month-end. If you wish to receive payment faster, we offer the additional service Advance Payment, we then pay out your generated income within 10 banking days instead of 40.

After each month-end, we send you a settlement note where traffic, your generated income and our charges are specified. The charges are offset directly against the income on the same invoice – simple and efficient.

The Ethical Council for Premium Rate Call Services (ERB) is an independent, autonomous organ that regulates the premium rate call market in Sweden.  ERB’s task is to develop rules that apply on the premium rate market and to ensure that they are followed. As our customer, you are of course bound to follow these regulations.

The regulations regard both marketing and what content that may be provided through premium rate calls, below is a brief of the most important rules. The regulations can be read in their entirety on ERB’s website,, choose “Regler” in the menu and then click the second “här” to download a PDF-version of the regulations in English.

  • Swedish speaking customer service shall be provided on a Swedish fixed-line number all week-days between hours 09.00-16.00.
  • The price for the call shall always be provided directly adjacent to the premium rate number in all marketing material relating to the service.
  • The text size of the price information should be at least one third of that of the premium rate number.
  • Company name, postal address and customer service number must be included in all marketing of the service.