A virtual switchboard solution
Service Agent Line is a virtual switchboard solution with different menus where the customers choose who they want to talk to. The service makes it possible to charge for such support and advice. Customers are greeted by a menu and can choose if they want to be connected to the first available agent, to listen to pre-recorded presentations or keying in a code to directly access a specific agent.
Simple and safe
Premium rate is an easy and secure way to pay for both you and your customer. No registration required to pay and the service can be accessed even by consumers with unlisted telephone numbers. Your customers can call wherever they are in the country; the only thing needed is a phone subscription.
You don´t have to identify your customer or send out invoices and thereby avoid bad debts. We ensure that you get paid for all calls made.