{"id":28,"date":"2015-05-25T09:55:50","date_gmt":"2015-05-25T09:55:50","guid":{"rendered":"http:\/\/www.viatel.se\/en\/?page_id=28"},"modified":"2018-02-12T23:09:57","modified_gmt":"2018-02-12T22:09:57","slug":"agentline-with-prepayment","status":"publish","type":"page","link":"https:\/\/www.viatel.se\/en\/agentline-switchboard\/agentline-with-prepayment\/","title":{"rendered":"AgentLine with invoice and prepayment"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: left top;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_2_3 2_3 fusion-two-third fusion-column-first preamble\" style=\"width:65.3333%; margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1\"><h1>AgentLine switchboard<br \/>\n<span style=\"color: #000000;\">&#8211; With invoice and prepayment<br \/>\n<\/span><\/h1>\n<p>Create a Call Center in just a few days \u2013 without your own technology! A perfect &#8211; and profitable &#8211; service for support, tarot or other chat business. The service of AgentLine can be completed in order to receive traffic on geographic numbers. The telephone number that the customer calls from (a-number) will be matched against an address database, and then the invoice will be sent to that address.<\/p>\n<\/div><ul class=\"fusion-checklist fusion-checklist-1\" style=\"font-size:13px;line-height:22.1px;\"><li class=\"fusion-li-item\"><span style=\"background-color:#e10707;font-size:11.44px;height:22.1px;width:22.1px;margin-right:9.1px;\" class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa fa-check\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:31.2px;\">Display of customer calls in real time<\/div><\/li><li class=\"fusion-li-item\"><span style=\"background-color:#e10707;font-size:11.44px;height:22.1px;width:22.1px;margin-right:9.1px;\" class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa fa-check\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:31.2px;\">The client registry provides a complete picture of your customers<\/div><\/li><li class=\"fusion-li-item\"><span style=\"background-color:#e10707;font-size:11.44px;height:22.1px;width:22.1px;margin-right:9.1px;\" class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa fa-check\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:31.2px;\">Fully automated invoice handling with address matching, invoicing, demand chain and payment registration<\/div><\/li><li class=\"fusion-li-item\"><span style=\"background-color:#e10707;font-size:11.44px;height:22.1px;width:22.1px;margin-right:9.1px;\" class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa fa-check\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:31.2px;\">Advanced systems for blocking unwanted calls<\/div><\/li><li class=\"fusion-li-item\"><span style=\"background-color:#e10707;font-size:11.44px;height:22.1px;width:22.1px;margin-right:9.1px;\" class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa fa-check\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:31.2px;\">There is a possibility for your customers to pay with credit card<\/div><\/li><\/ul><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"width:30.6666%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"210\" height=\"261\" alt=\"Product premium rate number\" title=\"Product premium rate number\" src=\"https:\/\/www.viatel.se\/en\/wp-content\/uploads\/sites\/2\/2015\/05\/Produktsida-betalnummer.jpg\" class=\"img-responsive wp-image-71\"\/><\/span><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-2\"><h2>AgentLine with billing<\/h2>\n<\/div><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><a class=\"fusion-no-lightbox\" href=\"http:\/\/www.viatel.se\/en\/wp-content\/uploads\/sites\/2\/2015\/06\/product-sheet-agentline-with-invoicing-en.pdf\" target=\"_self\" aria-label=\"Button Productsheet\"><img decoding=\"async\" width=\"169\" height=\"54\" alt=\"Button Productsheet\" src=\"https:\/\/www.viatel.se\/en\/wp-content\/uploads\/sites\/2\/2015\/05\/button_productsheet.jpg\" class=\"img-responsive wp-image-73\"\/><\/a><\/span><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:48%; margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-3\"><h2>Invoices\/Orders<\/h2>\n<p>The module contains web interface and database functions to administer orders and invoices.<\/p>\n<p>The address matches that provide a sufficient base for billing (complete address, not a secret number, etc.) is given an automatic credit of 1000 SEK to the customer who can immediately start using it. After each call creates an order, based on talk time and call cost. Once the credit limit is reached an invoice is created based on the existing orders, that can be sent for billing (you can do it themselves or hire an external company). You decide manually when the invoice should be sent.<\/p>\n<p>Now the customer can\u00b4t call again until the first invoice is paid. When it is paid, the credit limit will be increased automatically.<\/p>\n<p>Invoice bases can also be changed manually before dispatch. Customers can e.g. get a lower price per minute, etc.<\/p>\n<p>The module communicates with the external service that handles billing and ledgers.<\/p>\n<p>The module has a pricelist function (art.nr, article \/ description, price). All new customers are automatically linked to basic pricelist and can then be manually given discounts etc.<\/p>\n<p>The system does not include modules for bookkeeping or printing invoices<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"width:48%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-4\"><h2>Customer register<\/h2>\n<p>The module contains web interface and database functions to create and manage the service of customers.<\/p>\n<p>The customer register is made up of the current address matches. All a-numbers that provides a complete address in return will be included in the register.<\/p>\n<p>If the match does not provide a sufficient basis to bill, the customer can be refered to the &#8220;customer service&#8221; for manual handling. This also applies to secret numbers. Customers with unlisted numbers will receive a code to enter when they call; instead of automatically become approved through its a-number. Customers can also have multiple phone numbers associated with the same account.<\/p>\n<p>When the customer is in the registry, all data on the client (credit limits, contact information, etc.) can be changed. There is also a field where you can make notes about each customer.<\/p>\n<p>Customers can be blocked\/blacklisted for various reasons, both financial and other e.g. that the customer is rude, etc. When a blocked\/blacklisted customer calls the system detects the a-number or the number entered it will play a promt that tells the customer why the customer are not able to enter the system.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type='text\/css'>.reading-box-container-1 .element-bottomshadow:before,.reading-box-container-1 .element-bottomshadow:after{opacity:0.7;}<\/style><div class=\"fusion-reading-box-container reading-box-container-1\" style=\"margin-top:0px;margin-bottom:84px;\"><div class=\"reading-box element-bottomshadow\" style=\"background-color:description=;border-width:1px;border-color:#f6f6f6;border-top-width:3px;border-top-color:var(--primary_color);border-style:solid;\"><div class=\"reading-box-additional\">The Ethical Council for Premium Rate Call Services (ERB) is an independent, autonomous organ that regulates the premium rate call market in Sweden.\u00a0 ERB\u2019s task is to develop rules that apply on the premium rate market and to ensure that they are followed. As our customer, you are of course bound to follow these regulations.<\/p>\n<p>The regulations regard both marketing and what content that may be provided through premium rate calls, below is a brief of the most important rules. The regulations can be read in their entirety on ERB\u2019s website, <a href=\"http:\/\/www.etiskaradet.se\">www.etiskaradet.se<\/a>, choose \u201c<em>Regler<\/em>\u201d in the menu and then click the second \u201c<em>h\u00e4r<\/em>\u201d to download a PDF-version of the regulations in English.<\/p>\n<ul>\n<li>Swedish speaking customer service shall be provided on a Swedish fixed-line number all week-days between hours 09.00-16.00.<\/li>\n<li>The price for the call shall always be provided directly adjacent to the premium rate number in all marketing material relating to the service.<\/li>\n<li>The text size of the price information should be at least one third of that of the premium rate number.<\/li>\n<li>Company name, postal address and customer service number must be included in all marketing of the service.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":14,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-28","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>AgentLine with invoice and prepayment - Viatel EN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.viatel.se\/en\/agentline-switchboard\/agentline-with-prepayment\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AgentLine with invoice and prepayment - Viatel EN\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.viatel.se\/en\/agentline-switchboard\/agentline-with-prepayment\/\" \/>\n<meta property=\"og:site_name\" content=\"Viatel EN\" \/>\n<meta property=\"article:modified_time\" content=\"2018-02-12T22:09:57+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.viatel.se\/en\/agentline-switchboard\/agentline-with-prepayment\/\",\"url\":\"https:\/\/www.viatel.se\/en\/agentline-switchboard\/agentline-with-prepayment\/\",\"name\":\"AgentLine with invoice and prepayment - Viatel EN\",\"isPartOf\":{\"@id\":\"https:\/\/www.viatel.se\/en\/#website\"},\"datePublished\":\"2015-05-25T09:55:50+00:00\",\"dateModified\":\"2018-02-12T22:09:57+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.viatel.se\/en\/agentline-switchboard\/agentline-with-prepayment\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.viatel.se\/en\/agentline-switchboard\/agentline-with-prepayment\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.viatel.se\/en\/agentline-switchboard\/agentline-with-prepayment\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.viatel.se\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Agentline Switchboard\",\"item\":\"https:\/\/www.viatel.se\/en\/agentline-switchboard\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"AgentLine with invoice and prepayment\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.viatel.se\/en\/#website\",\"url\":\"https:\/\/www.viatel.se\/en\/\",\"name\":\"Viatel EN\",\"description\":\"Premium Rate Numbers with the best terms on the market\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.viatel.se\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"AgentLine with invoice and prepayment - Viatel EN","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.viatel.se\/en\/agentline-switchboard\/agentline-with-prepayment\/","og_locale":"en_US","og_type":"article","og_title":"AgentLine with invoice and prepayment - Viatel EN","og_url":"https:\/\/www.viatel.se\/en\/agentline-switchboard\/agentline-with-prepayment\/","og_site_name":"Viatel EN","article_modified_time":"2018-02-12T22:09:57+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.viatel.se\/en\/agentline-switchboard\/agentline-with-prepayment\/","url":"https:\/\/www.viatel.se\/en\/agentline-switchboard\/agentline-with-prepayment\/","name":"AgentLine with invoice and prepayment - Viatel EN","isPartOf":{"@id":"https:\/\/www.viatel.se\/en\/#website"},"datePublished":"2015-05-25T09:55:50+00:00","dateModified":"2018-02-12T22:09:57+00:00","breadcrumb":{"@id":"https:\/\/www.viatel.se\/en\/agentline-switchboard\/agentline-with-prepayment\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.viatel.se\/en\/agentline-switchboard\/agentline-with-prepayment\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.viatel.se\/en\/agentline-switchboard\/agentline-with-prepayment\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.viatel.se\/en\/"},{"@type":"ListItem","position":2,"name":"Agentline Switchboard","item":"https:\/\/www.viatel.se\/en\/agentline-switchboard\/"},{"@type":"ListItem","position":3,"name":"AgentLine with invoice and prepayment"}]},{"@type":"WebSite","@id":"https:\/\/www.viatel.se\/en\/#website","url":"https:\/\/www.viatel.se\/en\/","name":"Viatel EN","description":"Premium Rate Numbers with the best terms on the market","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.viatel.se\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.viatel.se\/en\/wp-json\/wp\/v2\/pages\/28","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.viatel.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.viatel.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.viatel.se\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.viatel.se\/en\/wp-json\/wp\/v2\/comments?post=28"}],"version-history":[{"count":19,"href":"https:\/\/www.viatel.se\/en\/wp-json\/wp\/v2\/pages\/28\/revisions"}],"predecessor-version":[{"id":355,"href":"https:\/\/www.viatel.se\/en\/wp-json\/wp\/v2\/pages\/28\/revisions\/355"}],"up":[{"embeddable":true,"href":"https:\/\/www.viatel.se\/en\/wp-json\/wp\/v2\/pages\/14"}],"wp:attachment":[{"href":"https:\/\/www.viatel.se\/en\/wp-json\/wp\/v2\/media?parent=28"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}